Analytics and customer support for a Lovable app

You can have a working product by Friday. Seeing who turns up afterwards, and answering the ones who get stuck, is a separate job that nobody set up for you. It is a script tag, and it takes about a minute.

Last reviewed September 2026

Where the line falls

Lovable handles

  • Building the thing, from a prompt rather than a blank editor
  • The front end, the data model and the plumbing between them
  • Getting it onto the internet on a real address
  • Changing it again tomorrow when you have a better idea

Then this lands on you

  • The chat that built your app cannot answer your customers
  • Your first visitors land on a lovable.app address with nothing counting them
  • Every question arrives in your personal email, at whatever hour it was sent

Try Deacon for free

Install Deacon

What you need after launch, and where it comes from

Answering questions

Deacon
Answered from your own help pages, with a link to the page the answer came from.
The usual way
Your own inbox, or a chat widget billed by the seat.

What it costs to begin

Deacon
Free on one seat, 50 answers a month, no card and no time limit.
The usual way
Two free tiers, two upgrade cliffs and two invoices.

Knowing who came

Deacon
Visitors, visits, page views, where they came from, which pages they read and which country they were in.
The usual way
A second script from an analytics company, and a second account to log into.

Knowing what confused them

Deacon
Questions grouped into topics by meaning, and a list of every one your documentation could not answer.
The usual way
Reading each message as it lands and trying to remember the pattern.

Cookies

Deacon
Page view counting sets no cookie and stores no visitor address.
The usual way
A consent banner, because the analytics script wants one.

Sign-ups and upgrades

Deacon
Mark up your own buttons and watch how many visitors reach them.
The usual way
A tag manager, or an event call written into the app by hand.

Four things worth knowing

The launch spike only happens once

Where your visitors came from is recorded as they arrive, or not at all. Install analytics the week after you post and the busiest day your product will have had is already gone, along with the answer to whether it was the post, the newsletter or one person with a large following.

One tag instead of two accounts

The usual answer to support and analytics is two products, two scripts in your app and two bills. Deacon is one line before your closing body tag, and the answering and the counting both run off it.

The answers are already written

Most of what people ask you on launch day is on your site somewhere. Deacon reads the pages you point it at and answers from those, linking the page it used, so a visitor gets the answer without going hunting for it.

It says when it does not know

When your documentation does not cover something, Deacon says so, takes the visitor’s email address and puts the conversation in your dashboard marked unanswered. You write the answer once, it joins your knowledge base, and the next person who asks gets it.

Adding it to a Lovable project

Lovable documents this one. Its guide on embedding third-party widgets says to paste the embed code into the project chat and ask Lovable to place it, and Lovable adds it to your app. The snippet Deacon gives you is exactly that kind of embed code, so the whole install is a copy, a paste and a sentence.

If you would rather place it yourself, the code editor does the job on a paid plan, and the Git sync that every plan has will do it from your own machine. On the free plan the editor is read only, so the chat is the route.

Add your address in Deacon first, because the widget only runs on the domains you have listed and stays silent everywhere else. That catches people out on Lovable, since a custom domain is a paid feature and a free project lives on its generated lovable.app subdomain. List the address you are actually publishing to. The install guide walks through the dashboard side.

Deacon on a Lovable app, answered

Yes. Deacon is a single script tag that goes before the closing body tag of the page that hosts your app, and it needs nothing else. There is no plugin, no integration to authorise and no change to how you build. The loader handles client-side navigation on its own, so a single-page app counts its page views correctly without any extra work.

Not for the page view counting. It sets no cookie and stores no visitor address at all. The widget is the other half, and it does set a first-party cookie when the page loads so that a returning visitor keeps their conversation. That is the part a consent notice would cover.

Yes, if you tell it. Set a small object on the page before the snippet with whatever your app already knows about the person, such as their plan or their role, and Deacon answers for that visitor rather than generically. It stops asking what your app already knows.

Nothing. The free plan is 50 answers a month on one seat, with no card and no time limit, and the page view counting is not metered.

Try Deacon for free

Give it your help pages and add the tag. By the end of the day you will know who came and what they asked.

See what Deacon does, or read the plans and prices.

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