Free
Every feature, on your own site, for as long as you like.
$0
50 answers a monthabout 25 conversations
- API and MCP server included
- Learns from about 67 pages (1 MB)
- Reads up to 10 web pages a month
- 1 seat
Start free
No card, no end date.
Every feature on every plan
Start free, and upgrade as you grow.
Save 20%
No card for Free · Cancel any time · Your plan price is your whole bill
Yearly prices: Free $0 a month, Starter $40 a month, Growth $120 a month.
Starter
For a live product whose questions have started to add up.
$40a month
billed $480 once a year
1,000 answers a monthabout 500 conversations
- Everything in Free, plus
- Enough pages to crawl your whole site
- Learns from about 1,000 pages (15 MB)
- Reads up to 1,000 web pages a month
- 3 seats
Choose Starter
Cancel any time.
Growth
For a busy product, with a team sharing the replies.
$120a month
billed $1,440 once a year
4,000 answers a monthabout 2,000 conversations
- Everything in Starter, plus
- Learns from about 3,330 pages (50 MB)
- Reads up to 3,000 web pages a month
- 10 seats
Choose Growth
Cancel any time.
An answer is one reply Deacon writes on your live site, and a conversation takes about two. Your own tests in the Playground never count.
Need more than Growth?
If you need more answers, content or seats than Growth gives you, tell us and we’ll set up a plan that fits.
EVERY PLAN
Even the free plan gets all of this
You pay for more answers, pages and seats, never to unlock a feature.
Your coding agent fixes what customers report
Ask Claude Code or Cursor what broke this week. It reads what customers told Deacon and the JavaScript errors your pages threw, then shows you the fix to approve.
MCP serverBug reports go straight to your code
When someone reports a bug, leaves their email or asks for you, Deacon tells your server, so it can open an issue or buzz your phone.
WebhooksTell everyone it’s fixed
When the fix ships, a short script of yours replies in every chat where someone reported the bug, under your name. Anyone who left an email gets it in their inbox too.
APIEvery chat in a CSV
Export them all, or just the ones you filtered to, and hand the file to a spreadsheet, a script or Claude.
Chat transcriptsSee which customer is asking
Your app passes Deacon who’s logged in, so you see their name. Let your server sign it, and your reply reaches their inbox without them typing an email.
Reads their screenshots
Customers can add a screenshot or a PDF to their question, and Deacon reads it to see what they mean.
Answers in their language
Deacon replies in whatever language they write in, and the chat’s buttons and labels come in 41 languages.
Replies in any languageGets better every time you answer
Every answer you write becomes part of what Deacon knows, so it needs you less over time.
Answer once
Compare plans
| Feature | Free | Starter | Growth |
|---|---|---|---|
| Every month | |||
| Answers | 50 | 1,000 | 4,000 |
| Conversations | about 25 | about 500 | about 2,000 |
| Web pages Deacon can read | 10 | 1,000 | 3,000 |
| Reads from your site | Main pages | Whole site | Whole site |
| Your content | |||
| Learns from | about 67 pages (1 MB) | about 1,000 pages (15 MB) | about 3,330 pages (50 MB) |
| Your website, files, pasted text and written answers | Included | Included | Included |
| Answering your customers | |||
| Answers from your docs, or an honest “I don’t know” | Included | Included | Included |
| Replies in the visitor’s language | Included | Included | Included |
| Reads screenshots and files visitors send | Included | Included | Included |
| An email when a visitor needs you, and your reply in their chat | Included | Included | Included |
| Answer once, and Deacon knows it from then on | Included | Included | Included |
| See which logged-in customer is asking | Included | Included | Included |
| Widget styled to match your site | Included | Included | Included |
| No “powered by” badge to pay to remove | Included | Included | Included |
| Seeing what they need | |||
| Every conversation, and topics ranked by how many asked | Included | Included | Included |
| What needs you, with bug reports ready for your coding agent | Included | Included | Included |
| Website analytics, goals and funnels | Included | Included | Included |
| Connecting your code | |||
| MCP server for Claude Code, Cursor and other coding agents | Included | Included | Included |
| Webhooks when someone reports a bug or asks for you | Included | Included | Included |
| API to read chats, reply and update what Deacon knows | Included | Included | Included |
| Export every chat as a CSV | Included | Included | Included |
| Your team | |||
| Seats | 1 | 3 | 10 |
| Choose a plan | $0 Start free | $40a month billed $480 once a year Choose Starter | $120a month billed $1,440 once a year Choose Growth |
Free
$0
Every month
- Answers
- 50
- Conversations
- about 25
- Web pages Deacon can read
- 10
- Reads from your site
- Main pages
Your content
- Learns from
- about 67 pages (1 MB)
Your team
- Seats
- 1
Starter
$40a month
billed $480 once a year
Every month
- Answers
- 1,000
- Conversations
- about 500
- Web pages Deacon can read
- 1,000
- Reads from your site
- Whole site
Your content
- Learns from
- about 1,000 pages (15 MB)
Your team
- Seats
- 3
Growth
$120a month
billed $1,440 once a year
Every month
- Answers
- 4,000
- Conversations
- about 2,000
- Web pages Deacon can read
- 3,000
- Reads from your site
- Whole site
Your content
- Learns from
- about 3,330 pages (50 MB)
Your team
- Seats
- 10
FAQ
Questions, answered
Start on Free and put Deacon on your real site, with every feature. Its 50 answers cover about 25 conversations a month, enough to see how it handles your customers. When people ask more than that, move to Starter, which covers about 500 conversations a month. Move to Growth when it’s busier still, or when more than 3 of you share the replies.
One reply Deacon writes to a visitor on your live site. A follow-up in the same conversation is another answer, so a conversation takes about two. A reply where Deacon says it doesn’t know counts too. A message with files counts once, and reading the files never counts on its own. Chats in the Playground and from localhost never count, and neither does a reply that failed.
No. Your plan price is your bill. There’s no overage, no top-up and no per-resolution charge, and no plan upgrades itself. Every plan answers with the same model, so there are no credits that run out faster on a better one.
You’re warned first. Every owner gets an email when the month’s answers reach 80%, and again at 100%. After that, visitors get a short message saying Deacon can’t look into it right now and are asked for their email, unless they’ve already left it. You can still read and reply to every conversation, and nothing is charged. Answers start again when your next month begins, or the moment you upgrade.
Yes. The API, webhooks, MCP server and CSV export are on every plan and work the same on each, so you can build on Deacon before you pay anything. An owner connects Claude Code, Codex, Cursor or VS Code from the dashboard’s Integrations page by approving it in the browser, with no key to copy. The API docs have the rest.
No. Answers count only the replies Deacon writes to visitors on your live site. Nothing your coding agent, your scripts or your webhooks do uses them, and neither does a reply you send through the API. Adding a page through the API uses the month’s web pages, just as it does in the dashboard.
No. Seats are for the people on your team who read conversations and reply. A coding agent you connect, or a key you make, doesn’t take one. You can have up to 25 keys and connected agents at once, on any plan.
They count different things. The first is how much room Deacon has for everything it learns from, your site’s pages, files, pasted text and the answers you write. A page of docs takes about 15 KB. The second is how many pages Deacon can read from the web each month, for setup, a crawl, a link you add or a draft of your instructions. Re-fetching a page Deacon already has doesn’t use them, and nor do files, pasted text and written answers. The pages come back each billing month, and if they run out, Deacon tells you the day. On Free, Deacon reads your home page and main pages. Starter and Growth have enough pages to crawl your whole site, up to 100 pages a crawl.
Upgrades take effect straight away and are pro-rated, with your full new allowance from that moment. Yearly plans run their term. Moving down is a cancellation rather than a switch, and your plan runs to the end of what you’ve paid for.
The free plan works as one, and it doesn’t end. You get 50 answers a month and every feature, with no card.
No, on any plan. The widget shows the small Deacon mark beside each of Deacon’s replies, and you can write your own greeting and set its colours to match your site.
The script takes a few minutes, or you can hand it to your coding agent. When you sign up, Deacon reads your home page and the pages visitors ask about first, like pricing and help, and can start answering within a minute or so. A file or a single page is ready to answer from as soon as it’s been read. On Starter and Growth you can crawl your whole site and tick the pages Deacon learns from.
Only your own content. That’s pages from your website, files you upload, text you paste in and answers you write.
It says so and asks for the visitor’s email. If they leave it, the conversation shows as unread and you get an email, and you reply from the dashboard. Write the answer once with Answer this, and it becomes part of what Deacon knows for next time.
You, anyone you invite once your plan has the seats for it, and any tool or coding agent an owner connects. Conversations, content and settings all live in the dashboard, and you decide who has access.
Put it on your site and see what it takes off your plate. 50 answers a month free, with every feature and no card.