Free
Put it on your site and see what it takes off your plate.
$0
50 answers a monthabout 21 conversations
- 1 MB of content
- 300 pages crawled a month
- 1 seat
- Captures every question it can’t answer
Start free
No card, no time limit.
Answer every visitor. Get back to building.
Deacon handles the questions your help pages already answer, and brings you the ones they don’t. Your customers never hit a dead end, and you stop answering the same question twice. Pricing follows the number of answers you need.
Save 20%
Free needs no card · Cancel any time · No overage, ever: your plan price is your bill
Yearly prices: Free $0 a month, Starter $40 a month, Growth $120 a month.
Starter
For a product with real traffic and an inbox that shows it.
$40/mo
billed yearly at $480/yr, runs 12 months
1,000 answers a monthabout 420 conversations
- Everything in Free, plus
- 15 MB of content
- 1,000 pages crawled a month
- 3 seats
Choose Starter
Cancel any time.
Growth
For teams where support is a daily stream.
$120/mo
billed yearly at $1,440/yr, runs 12 months
4,000 answers a monthabout 1,670 conversations
- Everything in Starter, plus
- 50 MB of content
- 3,000 pages crawled a month
- 10 seats
A plan built around your site
If your volume runs past Growth, or your requirements sit outside these three plans, tell us what you need and we’ll work it out with you.
The repeat questions stop reaching you.
Deacon answers from the help pages you’ve already written, so the question you’ve answered a hundred times gets answered without you. What’s left in your inbox is the part that actually needs you.
Nobody hits a dead end.
When Deacon can’t answer, your visitor doesn’t get a shrug. It takes their details and brings you the whole conversation, and you reply from your own inbox, so the thread still ends with a person.
It shows you what your content is missing.
Every question Deacon couldn’t answer is logged as a gap, so you can see exactly which help page you never got round to writing. Write it once and it’s answered from then on.
What counts as an answer?
One AI reply. If Deacon answers, that’s one. Testing in the dashboard and the playground never counts. Follow-up questions in the same conversation are answers too, which is why the allowance on each card also reads as a number of conversations.
Reach your limit and nothing breaks.
Deacon keeps working: it takes the question, captures the visitor, and keeps you in the loop. Everything you’ve already collected stays exactly where it is; only new AI replies pause, and they pick up again when your month rolls over or the moment you upgrade. There’s no overage bill, because there’s no overage.
Compare plans
| Feature | Free | Starter | Growth |
|---|---|---|---|
| Every month | |||
| Answers | 50 | 1,000 | 4,000 |
| Conversations | about 21 | about 420 | about 1,670 |
| Pages crawled | 300 | 1,000 | 3,000 |
| Your content | |||
| Knowledge size | 1 MB | 15 MB | 50 MB |
| Website crawls, file uploads, written Q&A | Included | Included | Included |
| Curated answers | Included | Included | Included |
| Your team | |||
| Seats | 1 | 3 | 10 |
| Follow-ups on unanswered questions | Included | Included | Included |
| Your brand | |||
| Widget styling | Included | Included | Included |
| Website-neutral widget (it dresses for your site) | Included | Included | Included |
| Choose a plan | $0 Start free | $40/mo billed yearly at $480/yr, runs 12 months Choose Starter | $120/mo billed yearly at $1,440/yr, runs 12 months Choose Growth |
Free
$0
Every month
- Answers
- 50
- Conversations
- about 21
- Pages crawled
- 300
Your content
- Knowledge size
- 1 MB
- Website crawls, file uploads, written Q&A
- Included
- Curated answers
- Included
Your team
- Seats
- 1
- Follow-ups on unanswered questions
- Included
Your brand
- Widget styling
- Included
- Website-neutral widget (it dresses for your site)
- Included
Starter
$40/mo
billed yearly at $480/yr, runs 12 months
Every month
- Answers
- 1,000
- Conversations
- about 420
- Pages crawled
- 1,000
Your content
- Knowledge size
- 15 MB
- Website crawls, file uploads, written Q&A
- Included
- Curated answers
- Included
Your team
- Seats
- 3
- Follow-ups on unanswered questions
- Included
Your brand
- Widget styling
- Included
- Website-neutral widget (it dresses for your site)
- Included
Growth
$120/mo
billed yearly at $1,440/yr, runs 12 months
Every month
- Answers
- 4,000
- Conversations
- about 1,670
- Pages crawled
- 3,000
Your content
- Knowledge size
- 50 MB
- Website crawls, file uploads, written Q&A
- Included
- Curated answers
- Included
Your team
- Seats
- 10
- Follow-ups on unanswered questions
- Included
Your brand
- Widget styling
- Included
- Website-neutral widget (it dresses for your site)
- Included
Questions, answered
Free if you’re still deciding whether it works on your site. Starter if you have real traffic and a support inbox that shows it. That’s where we’d start most people. Growth when support is a daily stream and you want the team in there with you.
One AI reply. Playground and dashboard testing never count. Follow-ups in the same conversation each count as an answer.
Deacon keeps taking questions and capturing visitors; answering resumes when your month rolls over or you upgrade. You’re never billed for more than your plan.
One line of script, then point Deacon at your site. It reads your pages and starts answering; a small site is ready in minutes.
Only your own material: pages Deacon reads from your site, files you upload, and answers you write yourself.
It says so plainly, captures the visitor’s details, and brings you the conversation. You reply from your own inbox.
Upgrades take effect immediately and are pro-rated, with your full new allowance from that moment. Yearly plans run their term. Moving down is a cancellation rather than a switch, and your plan runs to the end of what you’ve paid for.
The free plan is the trial: 50 answers, no card, no time limit.
No. There’s no top-up and no overage. If you need more, you move up a plan, and you can do that the moment you need to.
You, and anyone you invite once your plan has the seats for it. Conversations, sources and settings all live in the dashboard, and you decide who has access.
Put it on your site and see what it takes off your plate. Fifty answers free, no card.